US AND CANADA REFUNDS NOW AVAILABLE!
We offer free shipping on all our bridal gowns and there are no additional delivery costs unless you opt for same-day delivery. Please note: Customers purchasing from outside of Australia may have to pay duty and customs fees. Unfortunately, custom duty and import taxes are charged at random by your local customs authority, and we're unable to cover these costs for you (more on customs and duty charges here). We try to keep our sizing as consistent as possible and have the measurements of each gown clearly stated in the product description. If you'd like to have the gown altered, this will be an additional cost we don't cover.
Still have a question? You can reach out to us via live chat or email below, and we'll happily help you out.
We are available to help 24/7, so get in touch via live chat and we’ll answer your enquiry as quickly as possible.
Send us an email, and we’ll respond to your enquiry within 24-48 hours.