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Wedding Gowns
When will I receive my store credit / refund?
What can & can’t I return?
Can I return after alterations have been made?
Can I return my dress without the original packaging?
Do you have any payment plans?
Are there any additional costs we may encounter?
Can I order using same day shipping?
Can I have my dress delivered to a parcel locker, PO box or private bag?
How early should I be ordering my gown?
How will my dress(es) be packaged?
Do you have undergarments to go with the dress?
What if I want to change sizes before the big day, can I return for another size?
How do I measure myself?
Do you stock sample dresses?
What accessories will look good with this dress?
Can you guarantee certain dresses will remain in stock?
After the Wedding, do you offer preservation or cleaning services?
Do you have anywhere I can try on my dress?
How will I know what style of wedding dress suits my body shape?
What is the best way for me to store and transport my gown?
Are alterations included in the cost of my gown?
Does Showpo have a wedding showroom?
Can I pick up the dress instead of getting it delivered?
Will the dress be ready to wear upon delivery?
Are your wedding dresses true to size?
Can I put a dress on hold?
Can you tell me if you are getting a dress back in stock?
Can I customise my dress?
Can I use my own seamstress or tailor?
Do you customise or alter dresses?