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Here’s what you need to know:
Still haven’t received store credit in your
Showpo account after this time?
Please follow up with our Customer Happiness Team.
Items marked as ‘final sale’ can’t be returned or exchanged, unless they are faulty.
We recommend returning your item back to us, then using your store credit to place a new order.
Need it urgently? Please contact Customer Happiness and they will provide you with the best possible option.
Reach out to us on our contact page with clear photos of the fault(s) and include your order number in the subject line. We will get back to you as soon as possible.
If you have received a faulty item, we offer your choice of a refund or 120% store credit once the item has been returned back to us. All refunds will be issued via the payment method you used to purchase the items.
20% Off Orders Over $100
Sitewide (United States)
Use code MEMORIAL20 at the checkout.
Promotion ends 2018-05-29 00:00:00 PST.
Excludes beauty, KyliexQuay collection,gift cards.