Help Center Article List

back
I'm having trouble with your app. What should I do?

Firstly, try fully closing the app and opening again. If this doesn't work, please check if you have the latest app version installed.

To check if you have the latest version:

 

On your iPhone
Go to Settings> General> Usage> Storage
Click on the Showpo app to see the app version

 

On Android
Go to Settings > Application settings > Manage applications
Select the Showpo app to see the app version

 

If you're not on the latest version, simply update your app.

 

Still not working? Reach out to our Customer Happiness team via live chat or email below, with a screenshot of the problem so we can help get you up and running again.

Still Need Help?

Live Chat

We are available to help 24/7, so get in touch via live chat and we’ll answer your enquiry as quickly as possible.

Live Chat

Email

Send us an email, and we’ll respond to your enquiry within 24-48 hours.

Email Us