Firstly, try fully closing the app and opening again. If this doesn't work, please check if you have the latest app version installed.
To check if you have the latest version:
On your iPhone Go to Settings> General> Usage> Storage Click on the Showpo app to see the app version
On Android Go to Settings > Application settings > Manage applications Select the Showpo app to see the app version
If you're not on the latest version, simply update your app.
Still not working? Reach out to our Customer Happiness team via live chat or email below, with a screenshot of the problem so we can help get you up and running again.
We are available to help 24/7, so get in touch via live chat and we’ll answer your enquiry as quickly as possible.
Send us an email, and we’ll respond to your enquiry within 24-48 hours.