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How do I change my order?

Sadly once you’ve placed your order we can't make any changes to it. This includes items changes, shipping options, delivery addresses, and payment methods.

However, if your order hasn't shipped, we may be able to cancel it and you can place a new order with the correct info. We need to be quick once you’ve placed your order, to try and catch it before it’s shipped out, so please reach out to our Customer Happiness team asap and we’ll see what we can do to help you out.

Please note, there are varying time restrictions depending on what shipping option you chose at the checkout and when you placed your order.

 

You can reach out via live chat or email below and we'll happily help you out.

Still Need Help?

Live Chat

We are available to help 24/7, so get in touch via live chat and we’ll answer your enquiry as quickly as possible.

Live Chat

Email

Send us an email, and we’ll respond to your enquiry within 24-48 hours.

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Phone

You can give us a call, our operating hours are between 8:00am - 5:00pm AEDT


CALL US ON: 1800 951 411