Help & Info

You can now purchase Showpo gift cards!

Showpo gift cards are digital and available to purchase via our website. Once you have selected your gift card amount and checked out, a unique code will be generated and emailed ready for use.

Gift cards can be intended for personal use or be gifted to a selected recipient of your choice.

After purchase, we'll email the buyer all the information. From there the buyer can forward on the email to the recipient.

Do I have to spend the Gift Card all in one go?

No, gift cards will remain valid until there are no remaining funds or have expired.

Unfortunately, once a gift card has been purchased, it is non-refundable.

At checkout, simply enter your unique gift card code in the gift card field and your balance will be applied to your order.

If you can’t find your gift card email, be sure to check your junk or spam folder as it may have landed there.

Can I use Afterpay to purchase a Gift Card?
Absolutely, simply select Afterpay as your payment method at check out.

Unfortunately, this isn't possible. Each gift card code is unique and cannot be transferred. We recommend keeping it secure.

Providing you are within our returns policy we will be able to refund you via store credit.

Simply reach out to one of our Customer Happiness Officers and we’ll be able to help you from there.

If you're an Australian customer, we do accept 'HER' gift cards from the 'The Card Network. To use these on our website simply:

For more information on these cards and where to purchase them, please visit 'The Card Network' website here.

Have another gift card, or need further information? You can reach out to our Customer Happiness team via live chat or email below and we'll happily help you out.

Showpo Gift Cards are valid for up to 3 years.

We accept a variety of payment types, including PayPal or credit card (Visa, Mastercard, AMEX and more).

We also offer Afterpay for AU, NZ and US customers.

Wear it now and pay later with Afterpay.

Afterpay is a payment method that allows you to split the payment of your order into 4 equal payments, payable fortnightly.

This means that if you checkout using Afterpay you'll receive your order and will be able to make payments towards your order in the future!

Check out Afterpay for more information. You can also read Afterpay's Terms of Service here .

We want to make sure you are completely satisfied with your purchase! If you are considering returning your products, customers have the choice of receiving a store credit or a refund (back to the original payment method) as long as your items meet all of our return policies.

If returning for store credit, you'll be issued the credit to your Showpo account as soon as it's processed through our Warehouse. You can use your full store credit to shop again while continuing to pay off your Afterpay repayments.

If returning for a refund, your repayments will update in 2-5 days once your return has been processed. Afterpay will cancel any outstanding repayments, and refund any payment already made.

PayPal is an online payment service that allows you to transfer funds electronically. You can link your credit and debit cards to your Paypal account to add funds to your Paypal balance.

If you don’t currently have Paypal account, you can sign up on Paypal's homepage directly. Once you have your account, just select Paypal at check out to process your payment.

Please contact Paypal first for any payment-related queries.

Yes, our prices are inclusive of Goods and Services Tax (GST).

It depends on which website you're on. You can check the site you're currently shopping from at the bottom of the page under 'SHOPPING FROM'.

From here you can choose between Australia (AUD), Europe (EUR), United Kingdom (POU) New Zealand (NZD), and United States (USD).

Yes! Security is very important to us and we strive to ensure all interactions between our customers and our website are completely secure.

Our payment processor Adyen provides a secure payment service that keeps your info super safe.

For the tech geeks, Our system has a 128 bit SSL extended validation security certificate issued by GeoTrust.

We’re also fully PCI Compliant.

Showpo Rewards is our loyalty program - it’s our way of giving back to our Showpo Fam. Once you join you can start collecting points from shopping or engaging with us. These points can be turned into Showpo vouchers to be used on your next purchase.

Joining is easy! You'll automatically be enrolled in Showpo Rewards when you create a new account or log in to an existing one. Just make sure to opt-in to our email marketing so you can stay up-to-date on your account and rewards.

You can earn 1 point for every $1 you spend or through taking an action. So the more you shop and engage with us, the more points you'll earn!

Tier eligibility is based on your combined year-to-date spend. Your spend accrual allows you to move up through the levels of the program where you can access exclusive rewards.

Once you enter a tier, you'll remain in that tier for 12 months. If after 12 months you don't spend enough to retain your tier, you'll be downgraded to the one that matches your spend accrual within the last 12 months. So make sure to keep shopping to maintain your tier!

Points will be added to your account after purchase.

To receive your birthday reward, you must be opted-in to our email communications. We can only send your reward if you’ve added a valid date of birth to your account. To see if we’ve got your birthday please check your account page.

Absolutely! We’ll even reward you for it. When you refer a friend to Showpo they will receive an email with a unique link to access their $20 discount code. Once your friend makes a successful purchase of over $100 we will then email you your exclusive $20 discount code! You’ll get $20 for every successful referral.

To get started simply enter your friends email address into the refer a friend section on the Showpo Rewards page. Please note that the link to access your discount code may not work if you access it via the Showpo app on your phone, we recommend you use your computer or laptop instead. Refer a friend discount code can’t be used in conjunction with any other Showpo discount code.