We recommend returning your item back to us, then using
your store credit to place a new order.
Or if you need it now, re-order your garment in the correct size and include this order number on your returns form. Once received, we’ll refund the amount in full via the payment method used. Please note, the new order must be of the same value or higher.
Reach out to us on our contact page with clear
photos of the fault(s) and include your order number in
the subject line. We will get back to you as soon as possible.
If you have received a faulty item, we offer your choice of
a refund or 120% store credit once the item has been returned back to us. All refunds will be issued
via the payment method you used to purchase the items.