All items returned back to us, that meet our returns criteria, can receive either 110% store credit within 21 days from delivery or a refund (to your original payment method) within 7 days of delivery. If returning for store credit or for a refund, you’ll need to pay our $14.95 USD returns fee through the returns portal and your label will be emailed to you shortly after. Please note, orders paid entirely or partially with store credit will be refunded that amount back to store credit.
You can find the full returns policy here.
If you’ve received something you believe is faulty, check out our Faulty Returns page here for more info.
We are available to help 24/7, so get in touch via live chat and we’ll answer your enquiry as quickly as possible.
Live Chat
Send us an email, and we’ll respond to your enquiry within 24-48 hours.
Email Us