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Can I get a refund?

All items returned back to us, that meet our returns criteria, can either receive 110% store credit within 21 days of delivery or for a refund (to your original payment method) within 7 days of delivery.
 
If returning, you'll need to pay the $11.35 returns fee through the returns portal and your shipping label will be emailed to you shortly after.
 
*Please note, orders paid entirely with store credit will not be presented with the two options mentioned above and will only be offered store credit.

If you've received something you believe is faulty, check out our Faulty Returns page here for more info.

 

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