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When will I receive my store credit / refund?

It can take up to 48 hours to process your return and issue your store credit or refund (if you’re returning a wedding gown purchased from the Wedding Shop). 

We'll send a confirmation email so you know when your credit is ready to use. You can also check up on your returns and credit anytime by logging in to your Showpo account.

If you're still unsure simply reach out via live chat or email below and our Customer Happiness team will happily assist. 

 

Still Need Help?

Live Chat

We are available to help 24/7, so get in touch via live chat and we’ll answer your enquiry as quickly as possible.

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Email

Send us an email, and we’ll respond to your enquiry within 24-48 hours.

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