You can return your order at a local store using Parcelpoint's parcel drop-off service.
Click here to find your nearest Parcelpoint location.
Have a Showpo account?
Login to My Account > My Returns
Select the item(s) to return and follow the prompts
Select 'Parcelpoint' and pop your postcode or suburb in to choose a store closest to you
Print your returns label and attach it to your order.
Checked out as a guest?
Head to our Returns Portal
Your eligible items will be available to return, select the item(s) to return and follow the prompts
Print your shipping label and attach it to your order
If you have more than one parcel to return, you'll need to create a label for each order. Once you've dropped your order off and it has been scanned, you'll receive a receipt via email and SMS with a link to track your return.
If you need help with your Parcelpoint return booking, you can contact firstname.lastname@example.org or call 1300 025 639.
We are available to help 24/7, so get in touch via live chat and we’ll answer your enquiry as quickly as possible.
Send us an email, and we’ll respond to your enquiry within 24-48 hours.