US AND CANADA REFUNDS NOW AVAILABLE!
If you’ve only just placed your order, and it hasn’t shipped out yet, we may be able to cancel it.
Once your order has been placed we need to know asap so we can try and cancel it for you before it's shipped out.
If your order has already shipped out we’re unable to cancel it for you. You can always return your items back to us once they’ve arrived if you no longer want them. Just head to our returns portal for more info and to book your return.
You can reach out via live chat or email, at firstname.lastname@example.org, and we'll find the best way to help you out.