Shipping Info

Please note: Shipping days do not include include public holidays.

Same day and Saturday services available to Sydney Metro areas only.

For metro areas in Australia
Place your order before 3pm AEDT and your order will be dispatched the same day, arriving to you the next business day. However this make take up to 2 days during sale periods.

WA and rural areas
Allow 2-7 business days for delivery.

Order tracking
Once you receive your shipping confirmation email you can track your order by clicking the link in the email, or go directly to our online tracking portal.
If you need help with this, you can contact our Customer Happiness team on +612 8279 8111 or

UK Customs Duty
If you are from the UK
- You may need to pay Customs Duty on orders that exceed £135.
- You will need to pay VAT on orders over £15. These are payable to UK customs upon entry into the UK.
For more information, please refer to the UK customs website.

Easy returns!
Simply use our returns portal then drop your parcel off at an Aus Post office or red post box. Our returns policy and instructions are on our returns page