You have no items in your shopping cart.
Here’s what you need to know:
Still haven’t received store credit in your
Showpo account after this time?
Please follow up with our Customer Happiness Team.
Items marked as ‘final sale’ can’t be returned or exchanged, unless they are faulty.
We recommend returning your item back to us, then using your store credit to place a new order.
Or if you need it now, re-order your garment in the correct size and include this order number on your returns form. Once received, we’ll refund the amount in full via the payment method used. Please note, the new order must be of the same value or higher.
If you return an item purchased through Afterpay, we will deposit store credit into your Showpo account. Please note, your personal agreement with Afterpay will still stand and you will continue to pay any scheduled repayments. Showpo is unable to offer partial refunds/store credits. The store credit will be deposited for the total value of the item(s) returned. For any repayment queries please contact Afterpay on 1300 100 729
Send an email to email@example.com with clear photos of the fault(s) and include your order number in the subject line. We will get back to you as soon as possible.
If you have received a faulty item, we offer your choice of a refund or 120% store credit. All refunds will be issued via the payment method you used to purchase the items.