Shipping Info

Please note: Shipping days do not include public holidays.

For metro areas in New Zealand
If your order is placed before 1pm AEST it will be dispatched that day. Please note that dispatch may take 1-2 days during major sale periods.

Rural areas
Allow 2-7 business days for delivery.

Order tracking
Once you receive your shipping confirmation email you can track your order by clicking the link in the email, or go directly to our online tracking portal. If you need help with this, you can contact our Customer Happiness team on +612 8279 8111 or

If your order incurs any customs or duties fees, you will be required to cover the costs.