Shipping
Free standard shipping to New Zealand on orders over $80 $9.95 express shipping to New Zealand on orders over $125
Head over to our shipping page for more info.
Returns & refunds
If you’re not happy with your purchase for any reason you can return your items to us within 30 days of placing your order.
Either:
Head over to our returns page for more info.
We've extended our returns timeframe so that all orders placed between December 1st and December 31st 2022 are eligible for a return until January 31st 2023 *Subject to meeting all other returns criteria
Be a total girl boss in the Novo - Impossible Heels! These sleek and timeless pumps will be your go-to for those days when you're in and out of the office. They feature a pointed toe, high stiletto heel and an easy slip on design. Wear yours with trousers, a shirt and blazer for a work-ready look or with an LBD and a clutch for a dinner date!
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Create an account with Refundid to receive a refund into your bank account instantly! Simply select Refundid when you create a return in our returns portal and follow the on screen steps. Just make sure you ship your return back within 10 days to avoid your refund being reversed. Purchases made with store credit or gift cards are not eligible.