If alterations are made to the garment we're unable to accept it for return.
Your dress needs to be returned in its original condition. That means tags and QC ribbons have to be attached and the gown must be unaltered, unworn, unwashed, unstained, and in its original packaging.
Still have a question? You can reach out to us via live chat or email below, and we'll happily help you out.
We are available to help 24/7, so get in touch via live chat and we’ll answer your enquiry as quickly as possible.
Send us an email, and we’ll respond to your enquiry within 24-48 hours.
You can give us a call, our operating hours are between 8:00am - 4:30pm AEDT
CALL US ON: 1800 951 411