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As the COVID-19 situation continues to develop, it’s business as usual for Showpo customers, as we work hard to bring you whatever you need from us right now. Whether that be a dose of online shopping, inspiration for the latest in fashion trends, or a sprinkle of funny memes - our team is here (virtually) to help you through.
We are still processing orders as normal and working closely with our delivery partners to make sure these are with you as soon as possible.
There may be some slight delays with international orders due to travel restrictions. We will keep you updated on the status of your order via email so you know when to expect delivery.
We know you’ve got enough to think about right now, so we’ve extended our returns policy to 30 days to make it easier. The process to create a return will stay the same. For more information on how to process your return see here (https://www.showpo.com/returns/)
We’ve put extra processes in place to support our teams during this time. This includes enabling our HQ staff to work from home and increased hygiene practices in our Fulfilment Centres. We’re closely monitoring health advice from the relevant authorities to make sure our teams are staying safe.
We will keep this page updated with any new information as it comes in. As always, our Customer Happiness Team is here to answer any other questions you may have.
We’re here for you.